OHIO VALLEY — If you recently tried to file an application for unemployment benefits, or file your weekly unemployment claim by phone, you likely were surprised to instead reach a recording informing you that all reporting must now be done with a computer.
This is incorrect. After a brief switch to computer-only, the Attorney General’s office is reinstating the phone reporting system, as a Department of Labor guideline and the Ohio Revised Code make it is impermissible for states to exclusively use online filing, because it does not permit equal access for individuals unable to use or access web-based systems.
If you missed a weekly claim filing because of lack of computer access, you need to contact your processing center and explain the circumstances surrounding your missed reporting, in order to obtain the missed week’s benefits.
Contact Southeastern Ohio Legal Services, Athens Office (firstname.lastname@example.org or 740-594-3558) with any questions.
Information submitted by Southeastern Ohio Legal Services.